Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange.
I want you to be a happy customer. If your product is defective, you will receive a replacement. Before you leave a less then flattering review, send a photo, how you purchased your item (website, fundraiser etc) and your comments to firstname.lastname@example.org. Please use "return item" in the subject line. I want to help you, please be kind and patient, I will contact you.
Returns are looked at on an individual basis.